Last updated: August 15 2025

1. Who We Are

Privacy Policy

Home and Garden LB is a Lebanon-based online retailer operating https://homeandgardenlb.com. We sell home and garden products online and deliver to customers in Lebanon and internationally. 

Business Address: Beirut, Lebanon (full address)

Email: [email protected]
Phone:  ‪+961 71 793 279

2. Information We Collect

A. Information You Provide to Us
• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (processed securely via third-party payment gateways)

B. Information Collected Automatically
• IP address and browser type
• Device information
• Pages visited and interactions with the site 

• Cookies and tracking data (see Section 5)

3. How We Use Your Information

We use your personal data for:
• Processing and fulfilling orders.
• Handling payments and refunds.
• Providing customer service.
• Sending marketing communications (only if you opt in).
• Improving our website and shopping experience.
• Preventing fraud and maintaining site security.

4. WooCommerce and Third-Party Services

Our store is built using WooCommerce. This means:
• What WooCommerce Collects: Your order details, name, address, email, phone
number, and payment details (processed via integrated payment gateways).
• Cookies: WooCommerce uses cookies to keep track of cart contents, session
data, and logged-in status.
• Payments: Payment data is processed securely by third-party providers such as
[PayPal, Stripe, or other gateways you use], and we do not store your credit card information.
• Shipping: Your address and contact details may be shared with delivery
providers to fulfill orders.

For more information, see WooCommerce’s own privacy statement:
https://woocommerce.com/privacy-policy/

5. Cookies & Tracking

We use cookies to:
• Keep your shopping cart active.
• Remember your login details.
• Measure website performance and analytics.
• Personalize offers and marketing.

You can disable cookies in your browser settings, but some site features may not work properly.

6. Legal Basis for Processing

We process your personal data based on:
• Contract necessity – to fulfill your purchases.
• Consent – for marketing and tracking cookies.
• Legitimate interest – to improve our services and prevent fraud.

7. Sharing Your Information

We only share your data with:
• Payment processors (for secure transactions).

• Shipping and courier services (for deliveries).
• IT and hosting providers (for website operation).
• Analytics and marketing service providers (only if you consent).

We do not sell or rent your personal data.

8. Data Retention

We keep your data only as long as necessary:
• Order and account information – until your account is closed or as required by
     law.
• Marketing data – until you withdraw consent.

9. Data Security

We apply industry-standard security measures including SSL encryption, secure payment gateways, and restricted data access.

10. Your Rights (Lebanon Law No. 81/2018)

You have the right to:
• Access your personal data.
• Correct inaccurate data.

• Object to certain processing, including marketing.
• Request deletion, unless we must keep data for legal purposes.

To exercise your rights, email us at [email protected].

11. Marketing Communication

We will only send marketing communications if you have opted in. You can unsubscribe at any time via the link in our emails or by contacting us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last updated” date.

13. Contact Us

Home and Garden LB
Email: [email protected]
Address: Beirut, Lebanon , Koreytem -Itani Street, Near Atlantis Pro Gym
Phone:  ‪+961 71 793 279